Terms & Conditions
February 4, 2026
THE ELEVEN CABINS IDYLLWILD LLC, doing business as The Pinetree Hotel
SMS Messaging Terms & Compliance
1. Program Description
This messaging program sends reservation confirmations, reminders, and service-related messages to customers who submit an inquiry or booking request through www.pricing.thepinetreehotel.com. Users must explicitly opt in to receive SMS notifications through a dedicated consent checkbox on our website forms. Messages may include booking confirmations, reservation reminders, rescheduling updates, and customer support communications.
2. Cancellation Instructions
You may cancel SMS messages at any time by replying STOP to the number that sent the message. After sending STOP, you will receive a confirmation message and will no longer receive SMS messages unless you opt in again.
3. Support Information
If you experience issues with the messaging program, reply HELP for assistance or email [email protected] during normal business hours.
4. Carrier Liability
Wireless carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates
Message and data rates may apply to messages sent to and from THE ELEVEN CABINS IDYLLWILD LLC, doing business as The Pinetree Hotel. Message frequency varies, typically up to daily. Contact your wireless provider for questions about your messaging or data plan.
6. Supported Carriers
Our SMS program works with major U.S. wireless carriers including AT&T, Verizon, T-Mobile, Sprint, and most regional carriers.
7. Age Restriction
You must be at least 18 years of age to participate in our SMS messaging program.
8. Privacy Policy
For privacy-related information, please review our Privacy Policy at: https://pricing.thepinetreehotel.com/privacy-policy-page
We comply with all applicable laws and regulations, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines governing SMS communications.
General Terms
This website is owned and operated by THE ELEVEN CABINS IDYLLWILD LLC, doing business as The Pinetree Hotel. By using this website, you agree to be bound by these Terms of Service and our Privacy Policy. Accessing or using this website constitutes acceptance of these Terms. We reserve the right to modify these Terms at any time. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
Intellectual Property Rights
All content on this website is the property of THE ELEVEN CABINS IDYLLWILD LLC, doing business as The Pinetree Hotel and may not be reproduced, distributed, or exploited without written permission. Content is provided for personal, non-commercial use only.
Disclaimers
This website and all services are provided “as is” without warranties of any kind. We disclaim all implied warranties to the fullest extent permitted by law. You agree to indemnify and hold harmless THE ELEVEN CABINS IDYLLWILD LLC, doing business as The Pinetree Hotel from any claims arising from your use of this website.
Online Commerce
Any transactions with third-party vendors are solely between you and the vendor. We are not responsible for third-party products or services.
Registration and Account Security
If account access is required, you are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized access.
Termination
We reserve the right to suspend or terminate access to this website for violations of these Terms.
Governing Law
These Terms are governed by the laws of the State of California. Any disputes shall be resolved exclusively through binding arbitration in that jurisdiction.
Changes to These Terms of Service
We may update these Terms periodically. The most current version will always be available on our website.
Contact Information
THE ELEVEN CABINS IDYLLWILD LLC, doing business as The Pinetree Hotel
25210 Fern Valley Rd, Idyllwild-Pine Cove, California 92549
Email: [email protected]
Website: www.pricing.thepinetreehotel.com
By using our website and services, you agree to these Terms of Service.